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Telehealth Services Coordinator Course

Course Description

JOB ROLES : Telemedicine Coordinator/ Hospital coordinator cum relationship manager/ Paitient experience executive.

CORE JOB ROLES : Telehealth Services Coordinator – HSS/Q5801

ELIGIBLE QUALIFICATION :  12th Pass/ Any Graduate (NSDC - 12th Pass)

CERTIFICATION : SSC Certificate

APPRENTICESHIP (OJT) : 480 hrs

HORIZONTAL ENABLER : Cloud telemedicine platforms, Cloud HIS/EMR management, AI-assisted triage tools, Virtual triage/symptoms checkers .

Paitient health record maintain,Tele-diagnostic & teleconsulting services, medical terminology & communication, EHR usage, HIS managements,Bio medical waste management.

LAB SET UP NEED  : Computer or laptop with internet, webcam or video-conferencing device with display monitor, telemedicine software/Hospital Information System (HIS), mobile device (smartphone or tablet) for m-health communication, digital BP monitor, pulse oximeter, digital thermometer, glucometer, weighing machine, ECG machine with leads, torch, basic PPE (gloves, mask, apron/lab coat), syringes and sharps container, cotton and alcohol swabs, first aid box, color-coded biomedical waste bins with disinfectant (hypochlorite solution), sample patient forms (registration, consent, medical history, prescriptions, test requisition), billing and financial record samples, secure email or digital scanning facility for record transfer, and HIPAA/privacy guideline handbook.

TYPE OF EMPLOYERS : Hospitals, clinics, telehealth startups.

Course Curriculum

course FAQ

A Telehealth Services Coordinator acts as a key support point for telehealth services, helping coordinate teleconsultations, patient information, tele-diagnostic services, remote monitoring, referrals, equipment and communication between patients and healthcare providers.

The standard entry route is Class 12 pass or equivalent. The curriculum also provides alternative pathways involving relevant education and experience. The minimum job entry age is 18 years.

Training covers teleconsultation, patient information collection, tele-diagnostics, pharmacy and emergency referrals, telehealth equipment, biomedical instrumentation, documentation, inventory management, telehealth coordination, cybersecurity awareness, ethics and medico-legal practices.

Yes, for candidates who meet the prescribed eligibility requirements. The programme provides foundational healthcare knowledge along with telehealth technology and coordination skills.

The programme has a total duration of 480 hours, including theory, practical training, on-the-job training and employability skills.

The curriculum introduces learners to video-conferencing systems, teleconsultation applications, remote patient monitoring equipment, mobile health technologies, digital scanning, electronic health records, AI-enabled tools, IoT/wearable devices and cybersecurity measures.

The course can prepare learners for roles supporting teleconsultation centres, digital healthcare services, remote patient monitoring, telehealth facilities, healthcare technology providers and other virtual healthcare environments, depending on employer requirements.

Some telehealth-related roles may offer remote or hybrid work, but this depends on the employer and the specific responsibilities of the position. Many coordinator roles still require the learner to work from a telehealth centre or healthcare facility.

Telehealth is an evolving area of healthcare, supported by digital health technologies, online consultation, remote monitoring, mobile health and increasing use of technology in healthcare delivery. The curriculum specifically introduces learners to emerging technologies such as AI, IoT, wearables and 5G-enabled services.

Salary varies based on employer, location, experience, technical skills and job responsibilities. The attached curriculum does not provide a fixed salary figure.

Yes. The programme includes practical training and hands-on activities involving teleconsultation setup, video-conferencing equipment, remote monitoring systems, troubleshooting and management of telehealth consultation sites.

Telemedicine generally refers to providing clinical healthcare services remotely, such as consultations between patients and healthcare professionals. Telehealth is broader and can include telemedicine as well as remote monitoring, health education, digital coordination and other technology-enabled healthcare services.

It can be a future-oriented career pathway because it combines healthcare knowledge, digital health, teleconsultation, remote patient monitoring, healthcare technology and coordination skills. The curriculum specifically addresses AI-powered tools, IoT/wearables, cybersecurity and electronic health records.

The programme combines healthcare training with digital technology and practical telehealth skills. Learners are exposed to teleconsultation, equipment operation, remote monitoring, documentation, cybersecurity awareness and emerging digital healthcare technologies, helping them develop relevant job-ready competencies.
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PSA Instructor

Developer

I am a web developer with a vast array of knowledge in many different front end and back end languages, responsive frameworks, databases, and best code practices

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Course includes:
  • img Level
      Beginner Intermediate Expert
  • img Duration 480h
  • img Certifications Yes
  • img Language
      English Hindi
  • img Course Type
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